Policies

Policies

Privacy Policy

Thank you for visiting Trolley Bags_flywithstyle, your premier destination for smart trolley bags designed for seamless travel experiences. Our products blend innovation with style, ensuring you travel smart, light, and connected.

By visiting this website, you agree to our Payment, Delivery, and Returns Policy, Terms and Conditions, and Privacy Policy available here.

Trolley Bags_flywithstyle is a brand that sells all products exclusively through this website, ensuring direct transactions with us for a seamless shopping experience.

To place an order, simply complete the transaction on our website. You may also contact our customer service for assistance during your purchase journey.

Upon selecting your items and adding them to your cart, proceed to checkout. You will be prompted to provide shipping and payment details.

We accept the following payment methods:

Domestic and international credit cards (Visa, Mastercard)
Visa Debit cards
Netbanking/Direct Debit
Transactions are securely processed using SSL (Secure Sockets Layer) and Secure Data Encryption for your protection.

Product Pricing: Prices listed are current and inclusive of all taxes. In case of any discrepancies, we reserve the right to cancel orders and issue full refunds.

Delivery: Products are shipped from our warehouses in Hyderabad. Delivery times vary:

Within City: 2-4 Days
Within Region: 3-5 Days
Metro Cities: 3-6 Days
Rest of India: 5-7 Days
Special Regions: 8-10 Days
Orders are delivered via our trusted courier partners between 09:30 am – 8 pm, Monday – Sunday.

Returns and Refunds: We strive for customer satisfaction. If you receive damaged or incorrect items, contact customer service within 24 hours with images of the product. Returns must be in unopened, saleable condition with original receipt and authorization number.

Please allow up to 18 days for your refund request to be processed.

Thank you for choosing Trolley Bags fly with style. Pack smart, travel light, and stay connected with our USB-equipped smart trolley bags.

Refund Policy

Order Returns
If your product is received physically damaged during shipment, take a picture and email it to our customer service team at trolleybags@gmail.com within 24 hours of receiving the shipment for assessment.

We offer a 3-day return policy, meaning you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, visit the ‘My Order’ section. If your return is accepted, we will notify you. Refunds will only be processed if the product meets our eligibility criteria. For any return queries, you can always contact us at trolleybags@gmail.com or call our toll-free number 9032875254.

Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you received the wrong product, contact us immediately so we can evaluate the issue and resolve it.

Exchanges
For faster processing, return the item you have. Once your return is accepted, you can place a new order for the replacement item.

Order Cancellation
We only accept full order cancellations. Partial order cancellations are not allowed. To request cancellation, contact our customer care helpline within 12 working hours of placing the order.

Refunds
Once we have received and inspected your return, we will notify you if the refund has been approved. Approved refunds will be processed back to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.

For COD (Cash on Delivery) orders, please send us your account details and a cancelled cheque copy at trolleybags@gmail.com.

Note: Delivery charges, if applicable, will not be refunded under any circumstances.

Warranty Policy

Warranty Terms and Conditions
Trolley Bags_flywithstyle hereby provides a warranty on all smart trolley bags with USB features for the period mentioned on the baggage tag from the date of purchase by the user, covering any material manufacturing defects only. The warranty is subject to the following conditions:

The user can claim the warranty by activating the product e-warranty through our website or by contacting the customer service helpline at 9032875254. The product must be e-warranty registered before raising any warranty claim. Visit your nearest Trolley Bags_flywithstyle outlet for more details.

The defective item must be delivered by the user at their own cost to the company’s nearest service center, as per the details indicated in the service ticket.

This warranty is not valid for:

Damages caused by accidents, mishandling, negligence, unauthorized repairs, tampering, loss of components/accessories, normal wear and tear, exposure to extreme conditions (heat, temperature, rain, water), or chemical exposure (solvents, acids).
Replacement or repair of internal briefcase compartments and suitcase divider flaps.
Damage to zippers, cracks, dents, scratches on components, tears in inner lining or fabric, or leather trimmings and mesh.
Mishandling or abuse during transit by a carrier (e.g., airlines). Claims must be filed directly with the carrier in such cases before leaving the terminal.
The company will undertake to repair or replace the defective product within a reasonable timeframe at its discretion, and the company’s decision on the defect and warranty applicability will be final.

The company reserves the right to upgrade or change product specifications without notice. If spare parts for a specific model are unavailable, the company may offer an equivalent model at its discretion.

Any disputes arising from the warranty’s applicability or usage are subject to Indian laws under the jurisdiction of Hyderabad.

The company’s liability is restricted to repairing or replacing the defective item. Under no circumstances shall it exceed the purchase price (after discounts) as stated on the invoice.

This warranty excludes any condition, warranty, or liability not expressly mentioned herein.

All locks and security mechanisms installed on the luggage serve as delaying devices and cannot prevent theft of luggage or its contents.

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